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Policies

Policy on Appointment of Chief Risk Officer, Chief Compliance Officer and Head of Internal Audit

Board Diversity Policy

Fit Proper Policy

Succession Planning Policy for Directors & Sr. Management

Grievance Redressal Mechanism

Grievance Redressal Mechanism - Insurance

Fair Practices Code Policy

Fair Practices Code Policy (English)

Fair Practices Code Policy (Assamese)

Fair Practices Code Policy (Bengali)

Fair Practices Code Policy (Gujarati)

Fair Practices Code Policy (Hindi)

Fair Practices Code Policy (Marathi)

Fair Practices Code Policy (Punjabi)

Fair Practices Code Policy (Kannada)

Fair Practices Code Policy (Telugu)

Fair Practices Code Policy (Tamil)

Code for practices and procedures for fair disclosure of unpublished price sensitive information (UPSI)

KYC and AML Policy

Corporate Goverance Policy

Policy for Appointment of Statutory Auditor

Anti-Bribery and Anti-Corruption Policy.

Policy for Preservation and Archival of Documents

DSA Code of Conduct

Co Lending Policy

Collection Amount Appropriation Policy

FAQs on Master Direction on KYC

Employee Provident Fund

Disclaimer: *Please note that loans are disbursed at the sole discretion of SMFG Grihashakti. Final approval, loan terms, and disbursal process will be subject to SMFG Grihashakti’s policy at the time of loan application. If you are an existing customer and wish to foreclose your loan, please note that foreclosure terms and charges will be applicable as per our policy at the time of loan foreclosure.

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