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Experiencing delayed possession of property can be deeply stressful for homebuyers who have invested savings, time, and, in many cases, have ongoing EMIs. “Delay” generally refers to the builder’s failure to hand over possession by the date promised in the Builder–Buyer Agreement (BBA), including the agreed grace period. When this happens, buyers are entitled to several remedies under RERA and consumer-protection laws.
This guide explains your rights, legal options, and effective ways to tackle delayed possession of your property.
Before exploring how to tackle the delayed possession of your property, it helps to understand why delays occur.
A possession delay occurs when the builder fails to deliver the unit by the committed date under the BBA. Understanding the cause helps determine the appropriate remedy.
Before taking action, buyers should recheck the agreement for:
RERA Section 18 empowers buyers when the delay is attributable to the promoter. If the project is registered under RERA and the builder defaults, you can seek a remedy through one of the following legally defined options.
Option A: Exit & claim refund with interest
Ideal when construction is stalled, the builder is unresponsive, or the project shows no realistic progress.
Option B: Stay & claim the monthly delay interest
Suitable when the project is close to completion, and you prefer possession over a refund.
If the builder refuses to honour these obligations, the buyer may file a complaint before the respective State RERA authority.
Both forums are active in cases involving delayed possession of property. The right forum depends on the nature of the relief sought.
| Criteria | RERA | Consumer Commission |
|---|---|---|
| Primary focus | Project delay, possession, refund, and interest for delay | Deficiency in service, unfair trade practices, and misrepresentation |
| Speed of disposal | Generally quicker due to real estate–specific mechanism | May take longer depending on case load and complexity |
| Relief available | Refund, interest, penalty, compensation, and direction to complete construction | Refund, compensation (including for mental agony), and punitive damages |
| Technical expertise | Strong real estate–focused approach | Broad jurisdiction across consumer disputes |
| Best suited for | Delay-interest claims, possession enforcement, builder compliance | Larger claims for compensation, harassment, or misleading commitments |
Many buyers choose to file in the forum that aligns with the remedy they want most, and in some cases, proceed in both forums depending on circumstances.
If you are evaluating how to tackle delayed possession of your property, follow this structured sequence to protect your rights and build a strong case.
This sequence represents the essential steps to tackle the delayed possession of your property in a timely and organised way.
Prepare the following documents before filing a complaint:
Comprehensive documentation strengthens your claim before both RERA and Consumer Commissions. The exact documents required may vary based on your specific facts and the forum you choose.
Compensation depends on contract terms, forum, and factual circumstances. RERA generally awards interest at the rate prescribed by the State RERA rules (often linked to the SBI MCLR + spread). Consumer Commissions may award higher compensation in cases of clear deficiency in service.
Possession delays are unfortunate, but buyers have strong statutory protection. Understanding how to tackle delayed possession of your property ensures that you take informed action – whether that is claiming monthly interest, pursuing a refund, or filing before RERA or the Consumer Commission. Keep all communication documented, act promptly, and maintain alignment with your home-loan provider.
If you are exploring homeownership, SMFG Grihashakti offers tailored housing loans of up to 90%* of the property’s value at competitive interest rates starting from 10%* per annum. Check your home loan eligibility, estimate your EMIs, and apply online with ease.
You can seek compensation or a refund with interest under RERA Section 18, or file a deficiency-of-service claim before the Consumer Commission.
Yes. You may withdraw and receive a full refund with interest if the delay is attributable to the builder.
Interest is typically calculated as per the State RERA-prescribed rate and paid monthly until actual possession.
RERA is preferable for project-specific remedies like refund/interest; Consumer Commissions are suitable for wider compensation and service-deficiency claims.
Not automatically. Courts have held that home loan interest reimbursement is not a default entitlement unless contractually or factually justified.
Your BBA, allotment letter, payment proofs, promised possession date, communications, and construction-status evidence.
A genuine force majeure event may justify a limited extension. If you dispute the claim, you can approach RERA or the Consumer Commission for adjudication.
Timelines vary by State RERA or Consumer Commission, but many cases receive orders within a few months, with execution depending on compliance by the builder.
Section 18 of RERA addresses delays in possession by the promoter, offering consumers two choices. They can opt to terminate the agreement, prompting the promoter to refund the entire amount paid with interest. Alternatively, consumers can choose to continue with the project, seeking compensation from the builder for each month of delay until possession. This provision ensures that consumers have recourse and flexibility in navigating project delays as outlined in the regulatory framework.
If the promoter fails to complete the project within the agreed time or delays property possession, they are obligated to refund the amount received from the buyer along with the corresponding interest. The interest rate is typically set at 10% of the total amount invested by the buyer, ensuring compensation for the delay in project completion as per the terms outlined in the sale agreement.
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